1. Information We Collect

We may collect the following information:

• Name, address, phone number, and email

• Date of birth (for training certification purposes)

• Payment and booking details

• Any relevant medical or support information (for training safety)

• Website usage data (via cookies)

 

2. How We Use Your Information

Your information is used to:

• Process course bookings and service requests

• Provide training, certification, and security services

• Communicate with you about courses or services

• Ensure health, safety, and compliance

• Improve our website and services

 

3. Data Protection & Storage

• Your data is stored securely and access is restricted to authorised personnel only

• We retain data only as long as necessary for legal and operational purposes

• We comply fully with UK data protection laws (UK GDPR)

 

4. Sharing Your Information

We may share your data with:

• Awarding bodies (for certification purposes)

• Regulatory authorities (where legally required)

• Trusted service providers (e.g., payment processors)

We do not sell or share your data for marketing without your consent.

 

5. Cookies

Our website may use cookies to:

• Improve user experience

• Analyse website traffic

You can choose to disable cookies through your browser settings.

 

6. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data (where applicable)

• Withdraw consent at any time

Requests can be made by contacting us using the details below.

 

7. Photography & Media

Images or videos captured during training will only be used with your consent and handled in accordance with our Photography Policy.

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8. Payments

​Payments are processed securely by:

• PayPal

• SumUp

• BACS transfer

We do not store card or bank details.

 

9. Security of Information

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

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10. Website Host

Our website is hosted on Wix.com, which acts as a data processor and stores and processes visitor data securely on our behalf.” data may be stored and processed outside the UK or EEA by Wix and our payment providers.

Where data is transferred internationally, it is protected by:

• UK adequacy regulations, or

• Standard Contractual Clauses (SCCs)

 

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

 

12. Contact Us

If you have any questions about this policy or your data, please contact:

Qualplus Training & Security
Email: office@qualplus.co.uk
Phone:

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